Backend unreachable

Deployments
1

My project works fine locally.
My db its hosted ouside and works fine too.

When running: reflex deploy i get the error:

Debug: Polling backend sidecar at https://rxh-prod-myapp.fly.dev/__reflex_hosting__/api/v1/greeter
Debug: Backend sidecar responded with: [Errno -2] Name or service not known
Debug: After 40 retries, backend sidecar is still not reachable. Likely the deployment was not successful.
Backend unreachable
Warning: Check for more logs in your App, using `reflex deployments logs myapp`

When run:

reflex deployments logs myapp

nothing happens.

The issue seems to be that in production the frontend cant reach the backend.

2

We are updating the whole hosting service in the next couple days should be fixed soon

1 Like
3

Still getting the same error.

Captura de pantalla de 2024-11-19 10-40-21
Captura de pantalla de 2024-11-19 10-40-21502Ă—151 9.89 KB

4

I am experiencing a similar issue. I have deployed a basic web app with a third-party database, but I just see an toast error “An error occurred. 1. Contact the website administrator.” That’s not an error message I throw. I don’t see anything in the logs and the status shows the backend is unreachable.

5

I was just able to resolve my issues. I am not entirely sure the issue because there were no logs, but I removed a “loglevel” argument that I was passing to rx.App() (upgrading the cli version alerted me to this) and I had env=rx.Env.DEV that I was passing to rx.Config(). I also confirmed my database string was being passed properly. It’s not clear which resolved the issue, but wanted to share here if others come across a similar problem.